Frequently Asked Questions

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Aqualogica is a water-based hydration brand with light gel-based textures specifically formulated for Indian skin & climate. Our products help solve one of the most neglected aspects of skincare - hydration. With our Patented Unique Water Lock TechnologyTM, our products help stimulate Aquaporin Water Channels, ensuring cell-to-cell and layer-to-layer hydration.

Water keeps the skin fresh and hydrated. Our products are made with patented Unique Water Lock TechnologyTM that locks in moisture and gives you deep and intense hydration, making your skin look dewy and plump.

Yes. All our products are crafted with carefully chosen ingredients, they are non-comedogenic and are suitable for oily or acne-prone skin.

Yes. All our products are thoroughly researched and dermatologically tested. They have a pH of 5.5 - which is also healthy skin's pH level. A pH of 5.5 keeps the skin soft and smooth while also aiding in skin renewal. Furthermore, it helps impart a healthy glow to the skin.

All our products are dermatologically tested and are absolutely safe to use during pregnancy & breastfeeding.

All our products are dermatologically tested and are safe to use for everyone above 15 years of age.

Yes, All our products are 100% vegan. We are also PETA certified Vegan & Cruelty-Free

Yes, All our products are 100% vegan. We are also PETA certified Vegan & Cruelty-Free

Yes, All our products are 100% vegan. We are also PETA certified Vegan & Cruelty-Free

Yes, All our products are 100% vegan. We are also PETA certified Vegan & Cruelty-Free

Yes, All our products are 100% vegan. We are also PETA certified Vegan & Cruelty-Free

Yes, All our products are 100% vegan. We are also PETA certified Vegan & Cruelty-Free

We provide Free Shipping on all orders above ₹399. For orders below ₹399, we levy a standard ₹40 shipping charge.

We dispatch your order the same day and deliver between 1-3 days in Metros. For rest of the pincodes, we deliver in 2-7 business days after dispatch. Deliveries to remote locations may take longer. Please note in some locations the COVID-19 protocols and local restrictions may take longer for your orders to arrive.

You can track your order here https://aqualogica.in/https://aqualogica.in/track-order by entering the tracking code sent on your registered Email/Mobile Number in the shipment confirmation email. Alternatively, you can email us at care@aqualogica.in with your registered email ID.

Absolutely! We provide 100% Payment Protection on Online Orders.

Yes, All our products are 100% vegan. We are also PETA certified Vegan & Cruelty-Free

Yes, you can. However, being a part of the Fresh Fam and registering for an account allows you to receive exclusive offers, track your orders, and allow you to place repeat orders much more conveniently (without having to add addresses again and again).

We offer simple and easy returns. Please refer to this page here https://aqualogica.in/return-policy

Yes, we ship across India through our reliable courier partners.

Please contact us through the 'Chat with Us' option. Alternatively, You can call us at +91-8901885533 from Monday to Saturday between 9am to 6pm.

You can pay online via Credit Card, Debit Card, UPI, Net Banking, and through Wallets like PhonePe, Freecharge, Mobikwik etc. We also provide COD. However, we offer 5% Flat Discount on all Prepaid Orders and recommend online payment for maximum benefit.

You will receive a confirmation SMS and Email from us when your payment has gone through and your order is successful. If you haven't received an Email or SMS after your amount has been deducted please reach us out on care@aqualogica.in. You can call us at +91-8901885533 from Monday to Saturday between 9am to 6pm.